1. Terms of Use
Welcome to The Painted Seahorse! By accessing or using our website, you agree to the following terms and conditions:
Use of Website: You may browse and use this site for personal, non-commercial purposes only.
Intellectual Property: All content, images, artwork, and text on this website are the property of The Painted Seahorse and are protected by U.S. copyright laws. You may not reproduce, distribute, or create derivative works without permission.
User Conduct: You agree not to use the website for unlawful purposes or to transmit harmful, offensive, or infringing content.
Third-Party Links: Our website may contain links to third-party sites. We are not responsible for the content, privacy practices, or policies of these external sites.
2. Privacy Policy
At The Painted Seahorse, we respect your privacy. This policy explains how we collect, use, and protect your personal information.
Information We Collect:
Name, email, phone number, and billing/shipping address when you place an order or subscribe to our newsletter.
Payment information via secure third-party processors (we do not store credit card numbers).
Website usage data through cookies and analytics tools.
How We Use Your Information:
To process orders and payments.
To communicate about your order, promotions, and newsletters (you may opt-out anytime).
To improve our website, products, and services.
Data Sharing:
We do not sell or rent your personal information.
We may share information with service providers necessary to operate our business (e.g., payment processors, shipping companies).
We may disclose information to comply with legal obligations or protect our rights.
Cookies & Tracking:
Our website uses cookies to enhance user experience and track analytics. You can disable cookies in your browser settings, but some functionality may be limited.
Your Rights:
Access, correct, or delete your personal information by contacting us.
3. Refund & Return Policy
Custom Artwork: All custom or commissioned pieces are non-refundable.
Ready-Made Artwork: If damaged during shipping, please contact us within 7 days for a replacement or refund.
Returns: All returns must be authorized in advance. Buyers are responsible for return shipping unless the item was defective or damaged.
4. Shipping Policy
We ship within the U.S. from North Carolina.
Shipping times may vary depending on location and product availability.
Customers are responsible for shipping fees unless otherwise stated.
5. Disclaimer
All products and content on this website are provided “as is.”
The Painted Seahorse is not liable for any indirect, incidental, or consequential damages.
Colors may vary slightly due to screen differences or printing.
6. Governing Law
These Terms of Use, Privacy Policy, and other legal policies are governed by the laws of the State of North Carolina, USA. Any disputes arising from the use of this website will be subject to the jurisdiction of courts in North Carolina.
